Tuesday 8 October 2013

The First Step

 
The first step

Is the first step a pre approval?  No.
Is the first step a rate quote?  No.
Is the first step giving advice?  No.

The first step is customer service.  The first step is treating you like a person, not a number, a paycheck or “just another customer.”  The first step is to treat you like a fellow human being.  We start by being polite, courteous and respectful of your time and your financial situation.

Smiles are usually free.  Unless someone is a miserable human being, then the smiles will be forced.  We will offer refreshments.  Sometimes there are brownies, but they usually don’t last very long.  We will often greet you with a handshake, but after an appointment, the ladies usually like to hug it out.

My job is to make people feel comfortable about the entire mortgage process.  From introduction to completion, I will answer any questions that you people have.  I will even return phone calls.  Even when my clients call me after hours, often times I will be able to answer their calls.  As a professional, the growth of my business relies on the referrals from the people that I help.  I will do everything in my power to create a positive and efficient experience for my clients and their loved ones.  Also, I will venture to save them time and money.  And if there are laughs had along the way, that’s good too.

Not only am I looking to develop a great relationship with my clients now; I am looking to become their mortgage professional for life. 

At Mortgage Wise, we are passionate about what we do.  We are full time, professional mortgage agents and brokers that are licensed and experienced to deliver the best service and advice for all of their your mortgage needs, and the generations to come.

Thank you once again for visiting an AWESOME approach to MORTGAGES.

Remember, there is no “I” in Mortgages!

If you have any questions, you can find me at Andrew.young@bemortgagewise.ca or phone me at 519-630-5905.  If you enjoy twitter, I’m @ayoungmortgages.

Tuesday 1 October 2013

Pre Qualified or Pre Approved?

 
Pre Qualified or Pre Approved?

There is a difference.

Once you go down the road of home ownership, it is important to know the lingo.  You have probably heard that it is a good idea to get pre approved or pre qualified.  There is a fundamental difference between the two.

Pre Qualified – A mortgage professional (or a banker, tehe) will take down some information about your income versus your debt, do a calculation and give you a purchase price that they think you should stay under.  Presuming that they have some skill, experience and know-how, this could be helpful.

Pre Approved – A real mortgage professional will take your personal information such as your name, date of birth, address and social insurance number.  They will also collect some information about your income and the debts that you currently have.  At that point they will complete an application and send it off to a lender to get a formal pre approval. 

As you can see, the main difference is in the credit bureau and the adjudication process.  With a pre approval, you will have your deal pre-screened by an underwriter to reduce the chance of any possible hiccups going forward.  Please note that if you are putting down less than 20% then your application will still have to be approved by a default insurance company such as CMHC, Genworth or Canada Guaranty. 

In addition to the adjudication process, the pre approval can save a fixed rate for you for up to 120 days (for most lenders).  This can help hedge against rising interest rates.  As a note, you will be pre approved based on a 5yr fixed rate.  That rate is held for up to 120 days.  If the fixed rates go up, you still get to pay the lower rate.  If the rates go down, you get an opportunity to take advantage of the lower rates.  It is a win-win.

So if you are looking for your first house or thinking of moving, get pre approved.  You might just save yourself a lot of money.

Thanks again for visiting an AWESOME approach to MORTGAGES.  If you know of anyone who might find this interesting, please feel free to forward it on.  Knowledge is power. 

You can find me at Andrew.young@bemortgagewise.ca, @ayoungmortgages or by phone at 519-630-5905.